How we handle your personal information

1. What Information We Collect

We may collect the following types of information:

• Personal information: your name, email address, phone number, and any other information you choose to provide via our contact form or email.
• Website usage information: IP address, browser type, pages visited, and time spent on pages (via cookies or analytics tools).

2. How We Collect Information

• When you submit a contact form or email us directly
• When you browse our website (via cookies and analytics)

3. Why We Collect Your Information

We collect your information to:

• Respond to your inquiries and provide requested services
• Improve our website and services
• Maintain records for business purposes
• Meet legal or regulatory requirements

4. Cookies

Our website may use cookies and similar technologies to enhance your experience and help us understand how our site is used. You can choose to disable cookies in your browser settings.

5. Third-Party Services

We may use third-party tools (e.g. website hosting, analytics, contact form processors) that process your information on our behalf. We ensure that these providers meet data protection standards. We do not sell your personal information to third parties.

6. Storage and Security

We store your information securely and take reasonable steps to protect it from loss, misuse, unauthorised access, or disclosure. In the event of a notifiable privacy breach, we will comply with our obligations under the Privacy Act 2020, including notifying affected individuals and the Office of the Privacy Commissioner where required.

7. Your Rights

Under the Privacy Act 2020 (NZ), you have the right to:

• Access any personal information we hold about you
• Request correction of your information
• Withdraw consent (where applicable)

To make a request, contact us using the details below. You also have the right to make a complaint to the Office of the Privacy Commissioner (privacy.org.nz) if you believe your privacy has been breached.

8. How Long We Keep Your Information

We retain your personal information only as long as necessary for the purposes for which it was collected or as required by law.

9. Children's Privacy

Our website is not directed at children, and we do not knowingly collect personal information from children.

10. Contact Us

SafeFood Pathways Limited
12 Holcroft Court, Rangiora
Phone: +64 21 0818 3688
Email: info@safefoodpathways.com